An ounce
of prevention
is worth
a pound of cure.
Protect your website and your business with our WordPress Maintenance Plans.
What do you think would happen if you opened your website one day to find it hacked? Would you know what to do? How much would it cost your business? How would you go about getting it fixed quickly?
WordPress has evolved into a most powerful Content Management System (as of this writing, 25% of all websites are on this system). However, much like a car, once it is built a WordPress website requires regular attention in order to keep it running smoothly, and a good security system to keep it from being stolen.
What are the risks of having an
out-of-date WordPress site?
For many businesses, keeping their website maintained is very much like going to the dentist (nothing against dentists here, I assure you!) and they avoid it until there is trouble, like having their websites hacked, or even worse, going to their site to find it is completely broken.
Websites these days are rarely static, are constantly changing, and in need up frequent updates and regular maintenance. There’s no such thing as “set it and forget it” anymore.
To fill this need, we suggest our complete Client Website Care Plans to accommodate your WordPress maintenance and security needs.
No long-term contract. Cancel anytime.
Choose your plan
- Software updates — WordPress core, plugins, theme
- Manual website check after updates
- Daily WordPress backups with restoration if needed
- Daily security monitoring
- Database Updates — PHP version, optimization and SPAM cleanup
- Daily uptime monitoring
- Daily performance scans
- Monthly mixed SSL and Google Search Console issue resolution
- Support Time
- Monthly maintenance report with Google Analytics
- Cancel Anytime
- Monthly website strategy/consulting call
- Priority support
- BigCommerce support
BASIC
- Basic Business Website Support
Best for standard websites updated monthly - 30 Minutes
(does not rollover)
*Overage billed at standard SC rate
PREMIUM
- Premium Advanced Website Support
Required for eCommerce or high traffic sites - 60 Minutes
(does not rollover)
*Overage billed at reduced SC rate
We are happy to work with almost any website provider you choose, as long as they are using cPanel.
You know it! Just sign up with your first site and then contact us to let us know you have others to add to the list. We will discuss the details with you at that point.
No problem. We’re happy for you to upgrade or downgrade at any time. If you change plans prior to the end of a billing cycle, we will prorate for you.
You can cancel at any time by contacting us through this website, email, or telephone and we’ll cancel the service for you.
Once you have signed up for service, you will receive an email with instructions and a link to a web form where you will submit your login criteria. After we receive this, we will contact you via either email or telephone to let you know of next steps.
This is all dependent upon the plan you choose and how long each task may take, but you are welcome to call and ask as many questions as you need to. There is no limit to the number of tasks we perform as long as it is covered in your monthly plan. If your support request isn’t covered by your plan, we are happy to give you an estimate for completing the work you need accomplished. Sometimes upgrading to the next highest plan will make sense, and we can do that quickly. It’s all a matter of making your life easier.
Each month, your credit card will automatically be charged on the same day of the month that you start your plan and will recur until you decide to cancel or upgrade your plan. We accept all major credit cards including Visa, MasterCard, Discover and American Express.
Never! We pride ourselves in earning your business month after month. You are free to upgrade, downgrade, or cancel your service at any time.
We offer a full refund during the first 30 days of service. Once 30 days have past, refunds are prorated for the remaining time left in the month.
We all know these things do happen. The short answer is… we will fix it. We always go out of our way to note compatibility between themes, plugins and WordPress core, but sometimes things just go awry. In those rare instances, we will quickly repair the issue and then contact the plugin or theme author to let them know of the problem so they can create a patch. In the rare cases where an author is no longer maintaining the plugin or theme, we will search for another option for you.
Unfortunately, we can’t guarantee that. We use best practices to try and ensure the safety of your site and do everything possible to prevent attacks, but we cannot completely prevent it. This is just another reason why ongoing maintenance and updates are CRITICAL so that any security holes can be closed.
If you feel you are capable of taking care of your site yourself, or if you feel safe just having us do it every now and then, our one-time Wellness Check may be the solution for you. If you need services cleaning up a hacked site, our services are available a la carte.
Email with your name, phone number, and question, and someone will get back to you.
